When we refer to “HyperScript”, we mean the HyperScript entity that acts as the controller or processor of your information.
Privacy Shield Framework
HyperScript is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. HyperScript complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, HyperScript is subject to the regulatory enforcement powers of the The European Commissioner for Trade. In certain situations, HyperScript may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Entities Collecting Personal Information
HyperScript is made up of different legal entities. This privacy notice is issued on behalf of the HyperScript group of companies so when we mention "HyperScript", "we", "us" or "our" in this privacy notice, we are referring to the relevant company in the HyperScript Group responsible for processing your data. The applicable Terms of Service or License Agreement you enter into with HyperScript will govern which HyperScript company is the controller of your data. Personal Information on this website is collected by HYPERSCRIPT PTE. LTD.
We have appointed a data protection officer (DPO) for the HyperScript Group who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, concerns, or requests about this privacy notice, how we manage your Personal Information, or any other issue relating to your Personal Information, please contact our DPO:
HYPERSCRIPT PTE. LTD.
Attn: Data Protection Officer
Collection Of Personal Information
As a visitor to the Site, you can engage in many activities without providing any Personal Information.
However, when you register to use a HyperScript site and order products or services as a HyperScript subscriber in order to provide the services to you, we may collect the following Personal Information from you:
Contact information such as your name, phone number, address and email address; and
- - Billing information such as the number, expiration date, card type and billing address of your credit card;
- - Demographic information such as your job title, job description and company name and company type; and
- - Profile data, including your username and password, details about your purchases and the Content that you license from us.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
As is true of most websites, when you use the Site, HyperScript or third party subprocessors contracted by HyperScript may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. HyperScript also uses such environmental variables to measure traffic patterns on the Site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.
In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the Personal Information you submit to us with information from third-party sources. We may supplement the information that we collect directly from you with information stored in third-party databases, such as demographic information or company information in order to make it more likely that any marketing communications we send will be relevant and of interest to you.
When you download and use our Mobile Apps or Services, we automatically collect information on the type of device you use, and operating system version. We do not ask for, access or track any location-based information from your mobile device at any time while downloading or using our Mobile Apps or Services.
Updating Your Personal Information and Privacy Preferences
Upon request HyperScript will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at [email protected].
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "Profile", where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable timeframe.
How Your Personal Information Is Used
Process your financial transactions.
- - Send you order / renewal confirmations.
- - Register your rights, if any, to technical support or other benefits that may be made available to registered users.
- - Respond to customer service requests, questions and concerns.
- - Administer your account.
- - Send you requested product or service information.
- - Keep you informed about special offers and services of HyperScript and selected third parties.
- - Administer promotions and sweepstakes you enter and notify you of the results.
- - Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
- - Meet our research and product/service development needs and to improve our Site, services and offerings; and
- - Customize your experience, including targeting our services and offerings to you.
We store information that we collect through cookies, log files, transparent images, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your membership usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.
In certain situations, HyperScript may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on HyperScript), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Information Sharing With Service Providers / Agents
We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for HyperScript.
We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at [email protected]. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Choice / Opt Out
You may "opt out" of receiving HyperScript's email updates, newsletters and/or partner emails by contacting us. HyperScript will still contact you when there are changes to the Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account.
Protection Of Your Personal Information
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.
Your Personal Information resides on secure servers that only selected HyperScript personnel and contractors have access to via password.
Your Personal Information is encrypted whenever it is transmitted to HyperScript.
When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology.
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can send email to us at [email protected].
Cookie And Tracking Technologies
The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.
Technologies such as: cookies, beacons, tags and scripts are used by HyperScript and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Your Personal Information is encrypted whenever it is transmitted to HyperScript.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by contacting our support.
Links To Third Party Sites
You may be able to log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact [email protected] to have the data removed and terminate the child's account.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.
To the extent that HyperScript's processing of your Personal Data is subject to the EU General Data Protection Regulation, HyperScript relies on its legitimate interests, described above, to process your data. Where HyperScript processes certain Personal Data for HyperScript's own direct marketing purposes, you have a right to object to HyperScript's use of your Personal Data for this purpose at any time by emailing [email protected].